I wanted to make you aware of a great manager resource we have created to help our manager members of MyMortgageCommunity.com to coach their teams to success during this difficult time in the marketplace.
It's called www.OriginatorAssessment.com and it's an online assessment that you can send to your originators in order for them to step back and determine their strengths and weaknesses. All you have to do is ask them to print off the results and then go over it with them and try to help them improve 10% in each area. This would be a great year end review session to give them a great start in 2008!
This process will give you a greater understanding of your staff's needs and what you can do to help them succeed during these competitive times. After taking the assessment our coaching coordinator will contact them and schedule a 30 minute complimentary coaching session to further help them get on track. Each participant will also receive a special 30-Day Originator Membership offer for $1 to gain access to all of our tools and resources.
Remember, to be a great COACH you need to do the following:
C - Care for others. Your team members must know that you care about them and their success to build loyalty and trust.
O - Open the Door To New Opportunities. You need to be able to help your team members recognize opportunities that allow them to maximize their talents, skills and abilities so they can be all they can be.
A - Acknowledge their Success. Regardless of how great or small the success you need to acknowledge them to build up the confidence of your team and to help them celebrate the win.
C - Challenge them. You must hold the bar higher than they do and ask more of them than they do of themselves.
H - Hold them accountable. As managers it's our responsibility to measure the growth of each of our team members and to hold them accountable to the goals they've created to ensure maximum performance.
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